About ShadowBook
Engineering the future of conversational hospitality.
Our Mission
At ShadowBook, we believe that forcing guests out of messaging apps and into clunky, slow website forms costs hospitality brands billions in abandoned bookings.
WhatsApp and Instagram are the default communication channels of modern guests. Our mission is to eliminate friction by building a zero-latency conversational middleware that translates natural guest dialogue into instant PMS bookings and secure payments.
We don't build simple "FAQ chatbots"; we build certified infrastructure that allows hotels and brands to take reservations, upsell amenities, and sync ledgers 24/7.
The Architecture of Trust
ShadowBook holds official certification with both Mews and Apaleo Property Management Systems.
Our Multi-Tenant Router operates with sub-second API latency, keeping room inventory, rates, and guest communication synchronized across WhatsApp, Instagram, Telegram, and Voice AI calls.
Executive Leadership
Atta ul Munim
Founder & CEO
Atta is the lead architect behind ShadowBook. With a deep background in B2B SaaS infrastructure and API security, he built ShadowBook's proprietary routing engine to deliver real-time database transactions directly from messaging channels.
Founder LinkedIn Profile
Muhammad Uzair
Chief Technical Officer (CTO)
Uzair brings over 7 years of deep technical expertise in AI automations and agentic AI systems. As CTO, he oversees neural agent architectures, multi-tenant database optimization, and sub-second conversational AI execution across all hospitality channels.
CTO LinkedIn ProfileCorporate Entity
Institutional Backing
ShadowBook is incubated and backed by the National Incubation Center (NIC), supporting our global scaling in conversational commerce.
Parent Company
ShadowBook is developed by Bang Tech, Inc., a registered US C-Corporation in Delaware.
Company FAQs
Learn more about our mission, security, and partnership network.
ShadowBook is an AI-driven omnichannel guest booking and messaging engine that automates room reservations, guest services, payments, and PMS sync across WhatsApp, Instagram DMs, Telegram, and voice channels. It acts as a secure middleware between guests and hospitality PMS backends like Mews or Apaleo.
ShadowBook is led by Founder & CEO Atta ul Munim and Chief Technical Officer (CTO) Muhammad Uzair. Together, they bring extensive expertise in B2B SaaS infrastructure, agentic AI systems, and enterprise API security.
Yes. ShadowBook follows enterprise-grade security protocols. We process data with tenant isolation, full PCI compliance for payments (via Stripe), and certified read/write operations for Mews and Apaleo Property Management Systems.
ShadowBook natively integrates with Mews, Apaleo, and Twilio. It also supports custom API connections for enterprise clients needing bespoke conversational workflows.
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