24/7 operator support
Get in Touch
Have questions about ShadowBook? Want to see a live PMS demo or discuss enterprise pricing? We're here to help.
Send us a message
Enterprise-Grade Trust
Built on security, speed, and certified integration protocols.
Secure Data Vaults
Isolated PostgreSQL database storage for every merchant.
PCI Compliance
Native Stripe and PMS payment processing.
Sub-500ms Latency
Instant conversational routing across WhatsApp and Voice.
Frequently asked questions
Contact & Support FAQ
Common questions about our communication channels and support tiers.
We offer 24/7 support via our native WhatsApp integration. For email inquiries, we typically respond within 12-24 hours.
Yes, our engineering team works with enterprise hospitality groups to build custom conversational flows and PMS API bridges.