Pricing that scales with you
Everything you need to automate guest bookings and sales. Start free, no credit card required.
Simple. Transparent.
No lock-in contracts. No hidden transaction fees. Cancel anytime.
Pro Core Tier
Summer promotion: $29/month flat rate
Unlimited platform access. Designed for scaling hotel operations.
- Unlimited Messages (Fair Use)
- Advanced Financial Reports
- Unlimited Staff Accounts
- Priority AI Processing
- Chief of Staff Assistant
- WhatsApp, Instagram, FB & Telegram
- Mews & Apaleo PMS Sync
- Voice AI Concierge
- PMS-Native Payments
- Daily Strategy Briefings
AI OTA Engine
Booking.com · Airbnb · Expedia
Automate guest messaging across major Online Travel Agencies directly into your PMS.
- Booking.com AI Guest Messaging
- Airbnb Automated DM Ingestion
- Expedia & Agoda Inquiry Engine
- Instant House Rules & Instructions
- Auto-posting to PMS Reservations
- 24/7 Zero-Latency Response SLA
Enterprise
Custom volume, dedicated SLA & white-label options for multi-property operators.
- Multiple Business Profiles
- Custom Webhook Integration
- Dedicated Success Manager
- Custom AI Model Training
- Multi-property PMS Sync
- White-label Option
- SLA Guarantee
- 24/7 Dedicated Support
3-day free trial · No credit card required
Promo rate guaranteed until Aug 31, 2026
Compare plan features
| Feature | Pro Tier | Enterprise |
|---|---|---|
| Omnichannel Inbox (WhatsApp, IG, Telegram) | ||
| Shopify & WooCommerce Sync | ||
| Mews & Apaleo PMS Integration | ||
| Apaleo & Mews Native Payment Links | ||
| AI Voice Concierge & Scheduling | ||
| Custom ERP Integrations | ||
| Dedicated Account Manager | ||
| White-labeling & Multi-Property Sync |
Billing FAQs
Everything you need to know about plans and payments.
Do I need a credit card for the free trial?
No. You can start your 3-day free trial immediately without entering any credit card details. We only ask for payment information when you are ready to subscribe.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time from your dashboard. If you cancel, you will retain access to ShadowBook until the end of your current billing cycle.
Is there a limit on WhatsApp messages?
Our standard plans include a generous allowance of messaging volume suitable for most properties and retailers. For very high volume messaging, we offer custom Enterprise tiers.
Do you offer setup assistance for Mews and Apaleo?
Yes! All plans come with comprehensive documentation and email support. Enterprise plans include a dedicated account manager and customized PMS onboarding.