Mews PMS Integration

The Ultimate Mews WhatsApp Integration

Elevate the guest experience. Seamlessly sync ShadowBook with your Mews Property Management System to offer conversational check-ins, instant service requests, and dynamic upselling natively through WhatsApp.

Built for Mews Power Users

Real-time PMS Sync

Instantly check room availability and block dates directly from Mews Open API.

Guest Profile Integration

Automate check-ins and check-outs while updating Mews guest records in real-time.

In-chat Upselling

Offer room upgrades and late check-outs natively through WhatsApp DMs.

Secure Payments

PCI-DSS Level 1 compliant payment links triggered within the guest conversation.

Secure API Routing

TLS 1.3 Encryption

PCI-DSS Level 1

Stripe Certified

99.9% Uptime

Enterprise SLAs

Integration Ecosystem

MEWS
STRIPE
TWILIO

Mews Integration FAQ

Technical details regarding our Property Management System connectivity.

ShadowBook uses a secure API bridge to connect directly to the Mews Property Management System. This allows our AI to check real-time room availability, process reservations, and sync guest profiles without manual intervention.

Absolutely. All communication is encrypted via TLS 1.3, and payment processing is handled through PCI-compliant Stripe links, ensuring that sensitive financial data never touches the chat logs.