Privacy Policy
Last updated: July 2026
At ShadowBook (operated by Bang Tech, Inc.), accessible from shadowbook.online, we prioritize the protection and confidentiality of your data and customer interactions.
Information We Collect
When you register for ShadowBook or connect your Property Management System (Mews or Apaleo), we collect necessary authentication details and account information required to establish secure API connections.
If you contact us directly, we may receive your name, email address, phone number, and message contents to assist you.
How We Use Information
- Synchronize room inventory, reservations, and guest DMs in real-time.
- Process secure payment links via Stripe and PMS-native gateways.
- Maintain 99.9% uptime SLA and prevent fraud or unauthorized access.
- Improve conversational AI models without storing or training public models on private merchant data.
Tenant Isolation & Security
Every ShadowBook account operates within isolated database structures, ensuring that guest ledgers and message history are cryptographically separated and encrypted at rest using AES-256 standards.
For security inquiries, contact our privacy team at contact@shadowbook.online.