Your Front Desk.
Automated by AI.
Transform the guest experience. Handle bookings, check-ins, and concierge requests automatically over WhatsApp and Phone Calls while syncing perfectly with your PMS.
Automate Your Hotel NowAutomated room reservations across all major PMS platforms.
Connect your PMS (Mews, Apaleo, Cloudbeds, Guesty, or Beds24) and let guests book rooms, check live availability, and get instant confirmations—all through a WhatsApp conversation. Your front desk, automated.
5+ PMS direct integrations
Connect your Mews, Apaleo, Cloudbeds, Guesty, or Beds24 system in minutes. ShadowBook syncs your live room availability automatically.
Automated room reservations
Guests describe what they need in WhatsApp or Voice. The AI checks availability within your PMS, presents options, and confirms the reservation—no front desk needed.
Instant PMS payment link
Once a room is selected, ShadowBook sends the guest a secure payment link directly in WhatsApp. Instant folio ledger update.
24/7 automated guest service
Handle check-in inquiries, room type questions, and special requests around the clock with zero staff overhead.
Live PMS Inventory Sync
Mews · Apaleo · Cloudbeds · Guesty · Beds24
Deluxe King Suite
Most popular$149/night
Available
Standard Double
$99/night
Available
Executive Suite
$219/night
Sold out
ShadowBook Hotel AI
5+ PMS Connected · Online
Hi, do you have a room for 2 nights from March 28th?
10:32 AM ✓✓
Great news 🏨 We have availability! • Deluxe King Suite — $149/night • Standard Double — $99/night Which would you prefer?
10:32 AM ✓✓
Deluxe King please!
10:32 AM ✓✓
✅ Perfect! Here's your secure payment link: pay.shadowbook.online/hotel/DK-283 Complete payment to confirm your reservation. 🔐
10:32 AM ✓✓
Five-Star Digital Service
Free your front desk staff from routine questions and let our intelligent engine handle the heavy lifting.
Automated Check-in Links
Send pre-arrival WhatsApp messages containing secure, seamless mobile check-in links to your guests.
Certified & Direct PMS Sync
Everything recorded in WhatsApp automatically syncs into your PMS timeline (Mews, Apaleo, Cloudbeds, Guesty, Beds24).
Multi-Room Booking Cart
Allow guests to easily select multiple rooms and dates via WhatsApp without navigating complex web interfaces.
Pre-Arrival Upselling
Intelligently offer airport transfers, room upgrades, or breakfast packages via chat.
Omnichannel Concierge
Handle common guest requests like 'What time is checkout?' or 'Do you have a gym?' immediately across WhatsApp, FB, IG, or a direct Phone Call.
Staff Notification Alerts
Ping housekeeping or maintenance immediately on their own WhatsApp groups when guests request service.
Hospitality & Booking FAQs
Common questions about hotel automation, Mews, Apaleo, and AI concierge services.
Modern online hotel booking via AI allows guests to check availability, select rooms, and process payments entirely through a chat interface like WhatsApp. ShadowBook connects directly to your PMS (Mews, Apaleo, Cloudbeds, Guesty, or Beds24), ensuring real-time room data is always accurate and bookings are confirmed instantly.
Hotel reservation software (or a Property Management System) is the digital backbone of a hotel, managing room inventory, guest data, and billing. Integrating ShadowBook with your existing PMS allows you to extend these capabilities to messaging apps.
ShadowBook provides official Certified Partner integrations for Mews and Apaleo, as well as direct Early Access connections for Cloudbeds, Guesty, and Beds24, empowering hotels to automate guest communication end-to-end.
Digital tools reduce administrative friction, eliminate double-booking errors, and cater to travelers who prefer messaging over phone calls. By automating routine tasks, hotels can focus their staff on providing high-touch in-person hospitality.
Elevate Your Hotel Operations.
Give your guests the seamless, mobile-first experience they expect with instant PMS sync.