Turn Inbound Phone Calls Into
Instant Revenue & Reservations
ShadowBook Voice AI handles front desk calls, answers guest queries, checks PMS room availability, and sends instant SMS payment links.
ShadowBook Voice Concierge
Connected · 24/7 Autonomous Agent
Enterprise Call Handling
Transform your phone number into an intelligent, 24/7 revenue-generating asset.
Twilio & SIP Integration
Connect your existing business number via Twilio in minutes. ShadowBook acts as a native SIP endpoint, handling calls instantly with sub-second latency.
Voice AI Room Reservation
The AI agent connects directly to Mews or Apaleo to check room availability. It negotiates dates over the phone and blocks out slots in real-time with zero human input.
Guest Services Concierge
The AI agent answers guest questions about check-in times, amenities, local attractions, and special requests, pulling answers dynamically from your knowledge base.
24/7 Zero-Downtime Availability
Never miss a booking lead. Whether it's 2 AM or during a busy check-in rush, your Voice AI assistant answers every call instantly.
Conversational Memory Sync
The Voice AI engine reads past WhatsApp and IG interactions. If a returning guest calls, the AI already knows their preferences and history.
Spam & Robocall Filtering
Automatically filter out spam telemarketers and robocalls before they ever reach your operational dashboard.
Voice AI & Phone FAQs
Common questions about automated call handling, AI receptionists, and voice-to-action technology.
Voice AI is technology that uses natural language processing (NLP) and speech recognition to understand and respond to human speech over the phone. ShadowBook's Voice AI engine acts as a virtual agent that can handle complex conversations, manage room reservations, and answer guest questions just like a human receptionist with infinite scalability.
To set up Voice AI with ShadowBook, you simply connect your business phone number (via Twilio or SIP). You then sync your PMS (Mews or Apaleo), and the AI will begin answering inbound calls automatically with native payment processing links.
In 2026, the best Voice AI tools are those that offer low-latency, human-like interaction and direct backend integration. ShadowBook is a top choice because it doesn't just talk—it executes actions like checking real-time inventory or updating your Property Management System during the call.
Hotels and retailers use Voice AI assistants to ensure every call is answered instantly, reducing lead leakage and operational costs. It allows front desk staff to focus on in-person guests while the AI handles phone inquiries and bookings 24/7.
Stop Missing Inbound Calls.
Deploy your 24/7 AI voice receptionist and start taking direct bookings over the phone today.